Q: Is there disabled parking?

A: Yes, there is plenty of FREE parking for disabled persons close to the entrance of the park.

    Q: Can I bring a guide dog?

A: Guide dogs are welcome in the park and must stay on a harness at all times.  For safety reasons, dogs will not be able to accompany guests on to the rides.

    Q: Is there a reduced price because I am disabled?

A: Yes there is a reduced price for a disabled person and a carer.  Please see prices and times for more information.

   Q: Can I hire a wheelchair from Flambards?

A: We have a limited number of wheelchairs that are FREE to Flambards disabled guests during their visit.  We highly recommend you book a wheelchair before your visit on 01326 573404.

    Q: How do I prove I am disabled?

A: Flambards admission staff have the right to ask you to show a valid disabled identification card. You can bring any of the following:

Disability Living Allowance Record Book

Invalidity Benefit Book

Visual Impairment Reg. Card (BD8)

Blue/Orange Mobility Pass for named person

Letter from a medical practitioner on their or hospital letterhead (not a photocopy)

Disabled person's Rail card/ Bus Pass

    Q: Is there any safety information I should know?

A: Yes, Flambards have a number of safety regulations in place to ensure you have a fantastic day out. Click here for more information.

    Q: Is there wheelchair access around the park?

A: Yes, there is wheelchair access around the park. Please ask a member of staff for a Flambards disabled route guide to help you during your visit.

    Q: Can I bring my motorised scooter?

A: Yes.  Please note we do not provide motorised scooters for hire.

    Q: I have a broken arm/leg.  Can I still go on the rides?

A: It depends on your injury.   As long as you can bend your leg as normal and/or your arm is free to hold onto the safety rails and is not in a sling, you should be able to get on all of the rides. Height restrictions apply.

    Q: Is there a cash machine at Flambards?

A: The cash machine is located just inside the exhibition hall on the left hand side and has a small charge to use.

    Q: Are pets allowed into Flambards?

A: NO DO NOT BRING DOGS/ANIMALS INTO THE PARK UNLESS THEY ARE REGISTERED ASSISTANCE DOGS.  There is a limited shaded parking area where you can park your car and a running water tap nearby.  However we highly recommend you do NOT leave your animal in the car.  We do patrol the car parks regularly.  If we notice a dog has been left in a car, and is in distress, we will contact the RSPCA.  They have the authority, with a police officer present to break into your vehicle and remove the animal.  THE TEMPERATURE IN A VEHICLE CAN GET TO 120 DEGREES CELSIUS EVEN IF WINDOWS ARE OPEN.  YOUR PET CAN DIE WITHIN 20 MINUTES OF HEATSTROKE!

    Q: Do I need to pay for parking?

A: No all parking is FREE.

    Q: Are there baby changing facilities?

A: Yes there are a number of baby changing facilities around the park and this is clearly marked on Flambards park map.

    Q: What eating facilities do you have at Flambards?

A: There are several places to eat at Flambards:
We have a large licensed cafeteria which serve sandwiches, paninis and hot meals throughout the day.
A fast food outlet which serves everything from burgers, hot dogs and slush puppies.
Snack meals are available at many outlets across the park.

Vegetarian and glucose intolerant options are available.

    Q: Can I bring my own picnic?

A: Yes, we have a large number of seated picnic areas throughout the park.

    Q: Can I come in and out of Flambards to get things out of my car?

A: Yes.  Once you have gone into Flambards, you can leave the park and come back in again on the same day.  Make sure you visit the Goodbye Shop for a special hand stamp before leaving as we will NOT accept your ticket as proof.

    Q: Is there a meeting point for lost children?

A: Lost children will be taken to the exit gate.  Parents should seek a member of staff immediately and an announcement over the park will be made to find your child.

    Q: Are there areas where I can store my valuables and bag?

A: We have a number of lockers located around the Park that require a £1 coin.  Please be aware we take no responsibility for any lost or stolen items.
    
     Q: Lost and Found items

A: If you have lost or found an item, please go to the exit gate.

    Q: I don't have a car. How do I get to Flambards?

A: There are buses that run frequently into Flambards. The nearest train stations are Redruth and Penzance. There are changeable timetables throughout the year for these services, so please contact Traveline on 0871 200 22 33.

    Q: My child is under 13.  Can he/she go into the park without a guardian/parent?

A: No. Children under the age of 13 will not be allowed entry into the park without a supervising adult. Children 13 and over are able to enter the park under their guardian’s discretion.

    Q: Is there a hotel/accommodation close to Flambards?

A: There are lots of accommodation options to choose from.  Contact Truro Tourist Information Centre for more details.  01872 274 555.